At HomeSec, we keep coming back to one central theme, and that is… What does the borrower and broker want and need from us?
To truly appreciate the significance of this, it helps if we take you through the mentality of
our competitors. The first thing to note is that most banks and private lenders have a very
bureaucratic style process, this means you might have to go through several different
people in various departments, just to get an answer for your question. This can be
extremely stressful for businesses, who let’s face it are already stressed enough! Borrowing
money alone is stressful because the client’s entire business could rest upon the outcome, there
could be hundreds of thousands of dollars on the line, or they may even be afraid of losing
their house or a property.
Your file isn’t passed around here.
No one wants to have their question or file passed from one anonymous person to the next. What a borrower really wants is
to feel like their business is in good hands, just like brokers want to know their
clients are in good hands. This is why we assign you a BDM, who will hold
your hand throughout the entire process. Your BDM is able to provide you with all the
relevant answers you are your client’s solicitor may have.
It’s also common practice for private lenders to issue a loan offer, then once it’s approved,
they’ll add in 10 conditions. They will deliberately add in conditions that they know will take
time to satisfy to essentially stall time. You see, a lot of private lenders won’t actually have
the funds in place, when they’ve issued the offer. That’s right, some lenders deliberately
make the process of settling a loan more arduous than it needs to be, is this really what a borrower wants? When we
issue a loan offer, we don’t move the goal posts, because frankly, we don’t need to play
games like that because we simply issue an approval, and that’s it, and we think that’s exactly how
it should be.
Just recently we heard a story from someone getting a bank loan. The client was sent eleven
different emails for the loan contracts alone. Even their solicitor was confused, and if they’re
confused, what hope does the client have? At HomeSec one of our core values is
transparency. Our application process and our loan contracts are straight forward, so what
you see is what you get, and there are no nasty surprises. Our clients understand exactly
how much they need to borrow and how much they need to pay back, because it’s all there
in black and white, providing borrowers with what they want
So, if you’re looking for a lender that is committed to providing you with exceptional service,
then you need look no further, so don’t waste your time, money and energy with these other
cow boys, pick up the phone and call HomeSec today.