Contact

One office, one credit team, and someone who answers

A Lending Manager, not a call centre. If you call during business hours you will get an indicative answer on that call rather than a callback.

A low-rise commercial building on a Melbourne street in morning light

How to reach the credit team

National line: 1300 93 83 87
Melbourne: (03) 9017 6611
Hours: Mon–Fri, 8:30am – 5:30pm Melbourne time
Head office: Level 1, Suite 6, 1488 Ferntree Gully Road
Knoxfield VIC 3180
Legal entity: HomeSec Business Finance Pty Ltd
ABN: 50 150 013 513
Memberships: CAFBA · SBAA · VCCI

We have local landlines in nine cities. Every one rings the same credit team in Knoxfield — we do not pretend otherwise, and the person who answers will tell you where they are sitting. The nine numbers.

Send us a message

Read by a Lending Manager

First name

Last name

Mobile

Do you or the business own property?

How much do you need?

State or territory

What is the money for?

Business name optional

A few more details optional — a faster, more accurate answer

How soon do you need it?

For how long?

Property value, roughly

Owing on it, roughly

Are you in business now?

ABN or ACN

How long trading?

Monthly revenue, roughly

Industry

Anything else we should know? optional

It arrives as a contact enquiry in our system and the Lending Manager on duty is notified. In business hours you will usually hear back within five minutes; send it overnight and it is answered first thing the next business day. We do not run a credit check to answer a question, and nothing here obliges you to anything. How we handle your details.

Our callback standard

Submit an enquiry in business hours and a Lending Manager calls you within five minutes. We measure it and report it weekly. If we are going to talk about funding in as little as 24 hours, answering the phone in five is the least of it.

Something gone wrong?

Do not use this page. The feedback and complaint form goes straight to senior management, and it is read every day.

Finding us

Level 1, Suite 6, 1488 Ferntree Gully Road, Knoxfield VIC 3180. Off Ferntree Gully Road, on-site parking, and the credit team is upstairs — if you are coming in, ring first so the person handling your file is at their desk when you arrive.

Open the address in maps — a plain link rather than an embedded map, because an embed would load third-party cookies onto this page.