It used to be that making a phone enquiry was an absolute nightmare. Most of us have had the misfortune of being stuck in a phone queue for over an hour before.
These days however, submitting online enquiries is becoming just as much of a headache. Virtually everything from your insurance to your electricity bill is now done online. This can be challenging, when you do not have the chance to talk directly to customer support.
In fact, just the other day, one of HomeSec’s directors was making enquiries with two of the big insurance companies. It has been a couple of days, and he still has not yet heard back from them!
The company that currently handles his insurance takes between 24 hours to 48 hours When he was purchasing the car, the dealership took five to seven hours to get back to him. This is a long time, considering they stood to make a lot of money from the sale.
Quite often, when the person that you were dealing with does eventually get back to you, they have forgotten you. What is more, most of the time, when you are dealing with companies, you are often talking to a robot.
Companies from the likes of Uber to the banks are using robots to handle their enquiries.
This has all been an eye opener to us at HomeSec. At HomeSec Business Finance, we get back to all of our online business loan enquiries within one hour. This has always been the case, and it always will be, because service is one of our core values at HomeSec.
At HomeSec you are not talking to a robot, you are talking to a real person. You can be sure that you will receive answers that are specific to your unique situation. When a company does not get back to you, it can be extremely stressful. Usually when a business needs to borrow money, they are already stressed. So, the last thing that they need is to go through a process with their lender that is stressful.
So, if you need a short-term business loan, don’t waste time with a lender that makes you wait around for them. Opportunity does not wait, and that’s why HomeSec will never waste your time.
If you apply online, we will get back to you within the hour, and you can always talk to one of our friendly staff over the phone. Talk to HomeSec today about how we can help your business succeed with a short-term business loan.